Shipping policy
At Quality of Life, we are committed to providing a reliable and convenient shopping experience for our customers. This Shipping Policy explains our shipping methods, processing times, delivery estimates, and related information for orders placed through qualityoflifeen.shop.
By placing an order with Quality of Life, you agree to the terms outlined in this Shipping Policy.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
2. Shipping Time
Estimated delivery times:
Standard Shipping:
5–8 business days
Please note that delivery times are estimates only and may vary depending on:
- Shipping destination
- Customs processing
- Shipping carrier delays
- Weather conditions
- Holidays or peak shipping periods
- Other circumstances beyond our control
Quality of Life does not guarantee exact delivery dates.
3. Shipping Costs
Shipping fees are calculated at checkout based on:
- Delivery location
- Selected shipping method
- Order weight and size
Any applicable shipping charges will be displayed before you complete your purchase.
4. Order Tracking
Once your order has been shipped, we will send you a shipping confirmation email with tracking information.
Please allow several days for tracking details to update after shipment.
If you have any questions regarding your order tracking, please contact us:
5. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated.
Quality of Life is not responsible for delays caused by customs inspections or unpaid customs fees.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If incorrect or incomplete shipping information is provided, please contact us as soon as possible.
We cannot guarantee that changes can be made after an order has been processed or shipped.
7. Lost, Delayed, or Damaged Packages
Quality of Life is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or events beyond our reasonable control.
If your package arrives damaged or you believe your package has been lost, please contact us at:
We will work with you to investigate and help resolve the issue.
8. Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to make changes or cancel the order.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us:
Quality of Life
Website: qualityoflifeen.shop
Email: support@qualityoflifeen.shop